Privacy Policy

1. Who We Are

Collective Support (collectivesupport.org) is a free, independent referral service. It is not a company, nonprofit, government agency, or licensed service provider. It exists informally to help people find information about assistance programs.

2. Information We Collect

We collect information only when you voluntarily submit the contact form on this website. The form asks for:

• Your name
• Your email address
• Your phone number (optional)
• A message describing what kind of help you are looking for

We do not collect any other personal information. We do not ask for your Social Security number, income, household details, or any financial or medical information. Do not include sensitive personal information in your message.

3. How We Use Your Information

The only purpose for collecting your name, email, phone number, and message is to respond to your inquiry with referral information. We do not use your information for marketing, profiling, or any other purpose.

4. Who We Share It With

We do not share, sell, rent, or disclose your personal information to any third party, with one limited exception: the contact form is processed by Web3Forms (web3forms.com), a third-party form submission service. Web3Forms receives your form data solely to deliver it to us. Please review Web3Forms' own privacy policy at web3forms.com for details on how they handle data.

We do not share your information with any assistance programs, government agencies, or other organizations. If you contact a program based on our referral, you provide your own information directly to that program.

5. Analytics & Cookies

This website uses Google Tag Manager and may use Google Analytics to collect anonymous data about how visitors use the site (pages visited, time on page, general geographic region). This data does not identify you personally. Google's use of this data is governed by Google's Privacy Policy at policies.google.com.

We do not use advertising cookies or track individuals across websites.

6. Data Retention

Form submissions are retained only as long as needed to respond to your inquiry. We do not maintain a database of past inquiries.

7. Children's Privacy

This service is not directed at children under 13. We do not knowingly collect information from anyone under 13. If you believe a child has submitted information through this form, contact us and we will delete it.

8. Your Rights

You may contact us at any time to request deletion of any information you submitted through the contact form. Reach us at info@collectivesupport.org.

9. Changes to This Policy

If we make material changes to this policy, we will update the "Last updated" date at the top of this page.